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A key difference between Web Freight Pro (WFP) and any competing software solutions is the ability to give your customers self-service quote and shipment entry along with on going visibility as your staff updates their quotes and shipments. You can configure the level of detail and customer functionality you want your customers to have in this self-service mode. |
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You can set them to visibility only or you can give them the ability to self quote, auto rate, print forms and submit shipments to you for service. You can even set menu and management list security for your customer administered user accounts. With the advanced security features, you control which of your customer employees has access to what and just how much.
WFP was designed as a modular system that allows you to make use of the core order entry and shipment tracking system with or without the benefit of add on modules such as POD imaging, auto rating, mileage interfaces, SMC3 Rateware/Carrier Connect interface and advanced reporting. Customer Self-Service is a core offering for up to 100 administered user accounts. |
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Self-Service Quoting
Self-Service Shipment Entry/Submission
Self-Service Service Level Auto Rating
Self-Service Visibility and Tracking
Self-Service Customer Email Alerting
Self-Service Document Retrieval and Form Printing
Self-Service Reporting |
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